Jackpot City Casino Review
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| Owner | Baytree (Alderney) Limited |
| Foundation date | 1998 |
| License | Alderney Gambling Control Commission, eGaming license No.155 C1 (Issued on December 15, 2020) |
| Number of games | 400+ |
| Best Games | 9 Masks of Fire, Mega Moolah, Wheel of Wishes, Major Millions, Treasure Nile, etc. |
| Software providers | Microgaming, Pragmatic Play, Evolution, Rabcat, Crazy Tooth Studio, Foxium, Snowborn Games, Northern Lights Gaming, Tom Horn Gaming, Red Tiger Gaming, Ezugi, NetEnt, etc. |
| Accepted countries | All, except Afghanistan, American Samoa, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Botswana, British Virgin Islands, Bulgaria, Cameroon, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Congo, Cuba, Czech Republic, Denmark, Estonia, Ethiopia, France, French territories (Mayotte, Martinique, Guiana, Guadeloupe, Reunion, Saint Barthelemy, Saint Pierre and Miquelon, New Caledonia), Germany, Ghana, Greece, Greenland, Guam, Heard Island and McDonald Islands, Holy See, Hong Kong, Hungary, India, Iran (Islamic Republic of), Israel, Italy, Kenya, Lithuania, Macao, Malawi, Malta, Mexico, Micronesia, Mozambique, Myanmar, Netherlands, Nicaragua, Nigeria, Norfolk Island, North Korea, North Macedonia, Northern Ireland, Northern Mariana Islands, Ontario, Paraguay, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Rwanda, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Somalia, South Africa, Spain, Saint Helena, Sweden, Switzerland, Syria, Taiwan, Tanzania, Turkey, U.S. Virgin Islands, Uganda, Ukraine, United Kingdom of Great Britain, United States Minor Outlying Islands, United States of America, Vatican City, Venezuela, Vietnam, Wallis and Futuna Island, Yemen, and Zambia. |
| Withdrawal time | Up to 3 business days |
| Max Jackpot | $1,000,000 |
| Accepted currencies | ARS, AUD, AZN, BDT, BRL, CAD, CHF, CLP, CZK, EUR, GBP, INR, MXN, NOK, NZD, PEN, PLN, RUB, SEK, SGD, USD |
| Payment methods: | Visa, MasterCard, Skrill, Neteller, Paysafecard, Google Pay, Bitcoin, Ethereum, Tether, Litecoin, USD Coin, Pix, Interac, iDebit, Apple Pay |
| Payout % | 97,5% |
Pros and Cons
Pros:
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Comfortable registration and account setup
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Generous welcome bonuses (up to $1,600)
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Loyalty program with six tiers
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24/7 live chat support
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Deposit limits, time limits, and self-assessment test for safe gambling
Cons:
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Modest selection of slots and other games
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Lengthy ID verification and withdrawal process
Jackpot City Overview
Jackpot City has been around since 1998 and operates in all major gambling destinations, including Scandinavian countries, the Middle East, Europe, and Asia. The Jackpot City rating puts it in the middle of the pack of UAE gambling sites, but it offers unbeatable advantages over other players. In this JackpotCity casino review, we’ll discuss the pros and cons of this platform to help you decide if it’s the right choice for you.
Available games
Game Selection
According to the latest stats, Jackpot City offers over 400 games of chance, including slots, poker, roulette, blackjack, and bingo. There are all types of slots available, including three to five-reel games with progressive play and bonus games. Live dealer games are also on offer, although the selection is limited to blackjack, baccarat and live casino roulette.
Some of the most popular Jackpot City instant play slots include a classic 3-reel Mega Diamonds Jackpot, Break da Bank Again with excellent bonuses, and Thunderstruck Stormchaser with vivid 3D graphics for an immersive experience. After setting up an account, you can test any games in a demo mode without betting real money until you feel comfortable with the gameplay. Moreover, the majority of games on offer are mobile-friendly, so you can also enjoy them on your smartphone or tablet.
Other popular slots
License and Software
As always, our JackpotCity casino review would be incomplete without a look at the legal fine print. According to the Terms and Conditions, the casino is operated by Baytree (Alderney) Limited, registered in the Alderney Channel Islands under the eGaming license number 155 C1 issued by the Alderney Gambling Control Commission on December 15, 2020.
Jackpot City enables access to games by reputable software providers, including Pragmatic Play, Evolution, Rabcat, Snowborn Games, Northern Lights Gaming, Red Tiger Gaming, Ezugi, NetEnt, and others.
Bonuses and Promotions
Welcome bonuses and loyalty programs were the major motivators behind this JackpotCity review, so let’s inspect the offers new and regular users can access.
Welcome Bonuses
Jackpot City offers generous welcome bonuses, matching the first four deposits new members make:
- First deposit — 100%, up to 400 EUR + 10 daily free spins
- Second deposit — 100%, up to 400 EUR + 10 daily free spins
- Third deposit — 100%, up to 400 EUR + 10 daily free spins
- Fourth deposit — 100%, up to 400 EUR + 10 daily free spins
At the same time, gamblers only have seven days to claim their match bonuses, and the minimum deposit is 10 USD or an equivalent in another currency. Free spins are available for select games and offer a chance to win a jackpot of $1,000,000.
Bonuses for Regular Gamblers
The Jackpot City loyalty program includes six tiers:
- Bronze
- Silver
- Gold
- Platinum
- Diamond
- Prive
Members of each tier receive points for depositing funds and placing bets. They can later exchange points for bonus credits (added to the bonus account), which can be used to place bets.
Wagering Requirements
The Jackpot City casino welcome bonus comes with an x35 wagering requirement. This means you have to play through 35 times the amount your bonus account is credited with. While you work on completing the requirement, the maximum bet is 0.50 EUR per line or 8 EUR per round.
While researching the terms for this JackpotCity casino review, we discovered that you cannot withdraw anything from your account until you complete the wagering requirements. However, you can decline the match bonus if you don’t wish to fulfill them.
Is Jackpot City Good and Safe?
With everything we’ve learned about the Jackpot City casino, is it legit and safe for gamblers? The active eGambling license, along with reputable software providers, is evidence enough that it’s a legitimate online casino. At the same time, Jackpot City employs industry-standard security measures, including SSL encryption and KYC verification procedures. There are also responsible gambling tools in place, letting users set deposit and session duration limits. Members can also take a self-assessment test if they feel like gambling becomes a problem.
Client Service
Many a JackpotCity casino review mentions customer support, though the reports are pretty mixed. On the one hand, you can get in touch with a support manager 24/7 via email or live chat. On the other hand, these agents can rarely answer the most pressing questions about withdrawal processing or blocked accounts. To speed up the resolution of any issues, we suggest emailing your complaints and questions before bringing them up in live chat.
Payments
This JackpotCity casino review wouldn’t be complete without a closer look at the payment options and limits. Although the website does not list the average payment percentage, it’s somewhere above 97.5%, which isn’t bad for an online casino, considering the daily jackpot is $1,000,000.
The Jackpot City casino operates across many jurisdictions, including UAE, and accepts a variety of currencies, including ARS, AUD, AZN, BDT, BRL, CAD, CHF, CLP, CZK, EUR, GBP, INR, MXN, NOK, NZD, PEN, PLN, RUB, SEK, SGD, and USD. With this in mind, read the transaction terms carefully, as most payments are processed either in USD or GBP, so you’ll be liable for exchange charges. The transaction processing time ranges from instant deposits to withdrawals, which can take up to three business days or more.
Deposits
Like most online casinos, Jackpot City accepts credit card payments and e-wallet transactions, though cryptocurrency transfers are also possible. According to the official website, the most popular deposit methods among Jackpot City casino users include the following.
Payments methods
| Logo | Name | Processing time | Limits per transaction |
|---|---|---|---|
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VISA | Instant | $5 |
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MASTERCARD | Instant | $5 |
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SKRILL | Instant | $5 |
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NETELLER | Instant | $5 |
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NEOSURF | Instant | $5 |
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MUCHBETTER | Instant | $5 |
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PAYSAFE | Instant | $5 |
Withdrawal methods
| Logo | Name | Processing time | Limits per transaction |
|---|---|---|---|
|
|
VISA | 1-3 business days | N/A |
|
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MASTERCARD | 1-3 business days | N/A |
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ECOPAYZ | 24 to 48 hours | N/A |
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SKRILL | 24 to 48 hours | N/A |
|
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NEOSURF | 24 to 48 hours | N/A |
|
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MUCHBETTER | 24 to 48 hours | N/A |
Limits
As we learned from the casino Jackpot City website, the minimum deposit across different payment options is 5 USD or 5 EUR, whereas the minimum deposit for a welcome bonus is 10 USD or 10 EUR. There’s no minimum threshold for withdrawals, but depending on the withdrawal method, additional charges may occur. For example, if you want to cash out less than 500 USD, the casino will charge you 5 USD.
The maximum daily withdrawal limit is 10,000 GBP or an equivalent in another currency. Moreover, if your winnings exceed x5 of your lifetime deposit, you’ll only be able to withdraw 4,000 EUR per week while the casino runs a detailed review of your play.
Jackpot City Mobile Casino and App
Mobile casino Jackpot City is available via the Apple App Store for direct download, but it’s only accessible to users from accepted countries, including the UAE. At the same time, Jackpot City isn’t present in the Google Play Store. The only way to enjoy the mobile experience on an Android device is through an APK download. It is a bit of a hassle, but it can be worth it in the end, as the mobile web interface doesn’t measure up to a dedicated app on a smaller screen.
Final Thoughts
Although no online casino is perfect, this is a good one to try. It lures in new members with a generous 1,600 EUR welcome bonus and keeps gamblers craving more through a six-tier loyalty program. Moreover, Jackpot City Casino’s instant play and demo play options are a powerful draw, even if withdrawal processing time remains far from ideal.
After weighing the pros and cons, go to Jackpot City to set up an account and claim your 1,600 EUR bonus today.
FAQ
Yes, the Jackpot City online casino belongs to Cityviews Group, registered as Baytree (Alderney) Limited (No.2012) in the Alderney Channel Islands. The casino operates under an eGaming license number 155 C1 issued by the Alderney Gambling Control Commission on December 15, 2020.
According to different sources, casino Jackpot City pays out at least 97.5% of all deposits. Still, some members complain about long withdrawal processing times, so you’ll need to be patient to receive your winnings.
First, you need to ensure you fulfill the Jackpot City wagering requirements for your deposits. Next, you can request a withdrawal as long as you have verified your account. In case the withdrawal doesn’t go through, contact the support team and explain your issues, attaching all necessary papers or screenshots.
You can trust Jackpot City online casino to fulfill its terms and conditions. There’s a lot of fine print and redirects to different clauses, but this casino is definitely not a scam. Still, KYC verification and withdrawal can be quite time-consuming.
